Citibank Guam
We thank you for using Citibank Online.
If you need assistance or simply have questions,
contact us using any of the following options:
 
For your credit card account:
Call the Citi ThankYou Preferred Servicing Center at 1-800-THANKYOU
(1-800-842-6596)(toll-free) or visit www.citicards.com
For credit card collections:
Call 1-800-926-1058 or 1-877-792-8215 (toll-free)
For your personal loan account:
Call Customer Service at 1-855-882-7589 (toll-free)
For your mortgage account:
Call Customer Service at 1-800-283-7918 (toll-free)
Monday-Friday 8:00am-10:00 pm ET and Saturday 8:00am-6:00pm ET
or visit www.citimortgage.com
For your closed deposit account, closed commercial account
and all other matters:

Call Customer Service at 1-855-882-7589 (toll-free)
If you need to write us, our new mailing address is:
Citibank, N.A.
P.O. Box 790036
St. Louis, MO 63179-0036